Privacy Policy

Last updated: June 29, 2024

1. Information We Collect

We collect the following information:

  • Account Information: Name, email address, company name
  • Amazon Data: Inventory levels, returns, reimbursements, and related seller reports accessed through Amazon's SP-API
  • Usage Data: How you interact with the service, including pages viewed and features used
  • Billing Information: Plan, limit, invoice, and commission records needed to operate the service

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our service
  • Analyze your Amazon data to identify reimbursement opportunities
  • Process payments and generate invoices
  • Communicate with you about your account and our services
  • Protect against fraud and unauthorized access

3. Data Security

We implement industry-standard security measures to protect your data. All data is encrypted in transit using TLS and at rest using AES-256 encryption. We never store your Amazon credentials.

4. Data Sharing

We do not sell your personal information. We may share your data with:

  • Service providers who assist in operating our platform
  • Payment processors for billing purposes
  • Legal authorities when required by law

5. Data Retention

We retain your data for the duration of your account plus a period determined by your organization's retention settings. You may request deletion of your data at any time.

6. Your Rights

You have the right to:

  • Access and export your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Revoke Amazon data access at any time
  • Opt out of marketing communications

7. Third-Party Services

Our service integrates with Amazon Seller Central through Amazon's SP-API. Your use of Amazon's services is subject to Amazon's terms and privacy policy.

8. Contact Us

For privacy-related inquiries, contact us at privacy@fbaprofitguard.example.com.